Clinical Heathcare Support level 2 Apprenticeship

Who is this Apprenticeship for?

This Apprenticeship framework aims to provide the skills and knowledge required to become competent in supporting Health Professionals to provide clinical healthcare.

You may be a Clinical Healthcare Support Worker or a Healthcare Assistant. These roles provide vital assistance to doctors, nurses and allied health professionals in
diagnosing, treating and caring for patients. You may be working in clinical services, eg medical, surgical, critical care, outpatients, community and A&E, and look after the well-being and comfort of patients.


What are the entry requirements?

You should ideally be working over 30 hours per week. You must have basic literacy, numeracy and communication skills on which the apprenticeship will build. You must also have the potential and opportunity to gain evidence for the qualification in the workplace.

VTS will carry out an initial assessment/interview to verify that this is an appropriate programme for you. We will ensure that you have a fair opportunity to demonstrate your
ability, and we’ll recognise your prior qualifications and experience.

What does the course comprise?

In order to achieve the full apprenticeship framework at level 2, learners must achieve:

Level 2 Diploma in Clinical Healthcare Support (QCF)
Employment and Personal Learning Skills in Health (QCF)
Level 1 Functional Skills Qualification in English
Level 1 Functional Skills Qualification in Maths

Mandatory Units

You’ll need to complete a combination of mandatory and optional units to achieve the whole qualification. Your VTS assessor/tutor will explain this in full. Mandatory units include:

Introduction to communication in Health, social care or children and young people’s settings
Introduction to personal development in health, social care or children and young peoples’ settings
Introduction to equality and inclusion in health, social care or children and young people’s settings
Introduction to duty of care in health, social care or children and young people’s settings
Implement person centred approaches in health and social care
Contribute to health and safety in health and social care
Principles of safeguarding and protection in health and social care
The role of the health and social care worker
The principles of infection prevention and control
Causes and spread of Infection
Handle information in health and social care settings

How long will the course take to achieve?

The level 2 qualification will take around 12 months to complete.

How will I be assessed?

Assessment will take place by regular observation in the workplace. Additional assessment will be through portfolio building of assignments, case studies,observation and work activities.


Learners may progress on to further qualifications specific to their work context, subject to availability. A wide range of qualifications are available for use within the health sector. These may include further apprenticeship frameworks (eg level 3 in clinical healthcare support), QCF qualifications or other work-related education and training to support Continuing Professional Development. Progression should not be seen as just vertical—in some instances progressing into another role at the same level may be just as rewarding.

What are the costs?

To check eligibility, contact us on 01702 353557 or email [email protected] for more details.

Under the Government’s Apprenticeship Reforms of 2017,  employers have to make a contribution to the cost of training . We’ll discuss and agree this before carrying out an Initial Assessment with each individual learner, which could lead to enrolment if this qualification is appropriate.



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The Skills funding agency is a Co-Financing Organisation with a programme to tackle worklessness and workplace skills issues. To be able to draw down the ESF funds for projects, the skills funding agency needs to be able to fund an equal amount of similar activity from its other budgets – this is known as match funding. Your Apprenticeship may be match funded.